Board Thread:General Discussion/@comment-29523873-20161015005812/@comment-28738889-20161015012859

What device do you use? I personally use an iPad Air 2 and haven't had any issues, but perhaps older/more heavily used devices crash more often. As for the character recovery, no matter what device you are on, all of your data for the game will be deleted upon deleting the app, including characters. The WBID acts as a third-party storage device outside of the device, so you always have to sign into it if you want to recover your characters. Hope BNMMM's challenge is working for you now; he's a great character to have.